Shop FAQs

Some answers to your most burning Burgh Brides shop questions…

How much is shipping?  When will my item ship?
Shipping varies by item.  All orders are shipped on Saturday via USPS.  Please allow 3 – 5 business days for delivery.  If you need your item(s) sooner than that, please contact me before placing your order. Unfortunately, I do not offer international shipping.

What forms of payment do you accept?
All major credit cards 🙂

Do you charge tax?
All non-apparel items are charged a 7% sales tax.

Can I customize an item?
Sorry, loves, but at this time, I can't customize any items.  Maybe one day!

What is your return policy?
Exchanges only are accepted for unused/unworn merchandise with 14 days.  Return shipping and shipping of the new item are at the expense of the buyer.  All sales on custom orders are final.

Have another question?  Feel free to contact me before placing your order.  Happy shopping!